Side view of grey Polestar 2 parked in an industrial environment

Service & Assistance—Convenience when you need it most

Getting your Polestar serviced or repaired is as hassle-free as driving one. Our service network ensures that personal assistance is always within reach. And if you need roadside assistance, you can use the dedicated button in the car to reach us, 24 hours a day, 365 days a year. We work hard to minimise your inconvenience.

As a brand we go our own way, but we do retain some ties to the Volvo Car Group, including access to their service network. This means that an extensive network of service points all over Europe is at your disposal.

Find a nearby service point

In the unfortunate event of a breakdown press the dedicated “CONNECT” button in the ceiling of your Polestar car to get help at your exact location. Alternatively, call 0800 051 7863 and select option 2. In emergency situations or in the event of an accident press the “SOS”-button in the ceiling, or alternatively call 112.

Roadside Assistance

Polestar cars are built with great attention to detail. So it’s only logical that we service and repair them with the same uncompromising attitude.

Car service

At Polestar, even the tiniest component gets our undivided attention. This obsession with quality translates into a comprehensive warranty that covers your car’s parts, battery and body.

Polestar warranty

Dashboard behind stearing wheel showing current gps

Your car will notify you when it’s time to install an update. Just schedule a visit to a nearby service point to keep your car up to date and fully future-proof. Over-the-air updates are coming soon.

Software updates

Different mobile apps are available to provide seamless digital integration with your Polestar. Find out how you can use them to connect to your car, store your preferred driving settings, plus plenty of other functions.

Polestar Apps