Polestar pre-owned programme

Polestar technicians inspect the condition of a pre-owned Polestar using a 112-point inspection that includes battery state of health (SoH). You get all that information when you buy, but if anything fails during the inspection process, then items are replaced using genuine Polestar parts. Of course.

Starting from day one, the service and performance history of a new Polestar are recorded into a digital log book. Before a pre-owned Polestar is handed over to its new owner, independently verified mileage, service, and ownership certification are issued to ensure there’s no outstanding maintenance, finance, or accident history.

The handover is a big moment for our customers and for us. Wherever your handover takes place, strict guidelines are followed from the cleaning and final preparation all the way up to the moment you drive your Polestar for the first time. That way, everyone receives the same Polestar experience.

Our used cars are covered by a comprehensive 24-month pre-owned Polestar warranty and roadside assistance package to preserve the thrill of electric driving. If any work needs to be carried out, genuine Polestar parts are always used.

To make the transition to sustainable electric performance a comfortable one, every pre-owned Polestar comes with a comprehensive 14-day satisfaction guarantee so you can drive with confidence or receive your money back.

Book a test drive and experience electric performance on your terms. Search and select a pre-owned Polestar, choose funding, extras, complete your purchase, and arrange delivery from the comfort of your own home. Or visit us at your nearest Polestar space and do it all there.

Taking ownership of a pre-owned Polestar is the first step on a fully-connected journey. A journey where your Polestar seamlessly integrates into your digital life with regular Over-The-Air (OTA) software updates, a direct connection to Polestar Support, and an infotainment system featuring apps that optimise the in-car experience.

Owning a Polestar should be effortless, and so should its servicing. With a global network of over 1000 Polestar service points and counting, finding a service location and booking an appointment can be done via the Polestar app or on Polestar.com.