Owning a Polestar


An enhanced and contextualised ownership experience, seamlessly integrated with your digital life. Over the air software updates help make your Polestar future proof and always at the cutting edge.

An enhanced and contextualised ownership experience, seamlessly integrated with your digital life. Over the air software updates help make your Polestar future proof and always at the cutting edge.

Over the air updates are a smooth, convenient way to ensure your Polestar is performing at its best and constantly improving. As well as bug fixes and stability improvements, these updates optimise the car’s navigation and infotainment systems, as well as other comfort and convenience functionality such as climate control in the cabin and locking and unlocking the car. Updates for improved charging and driving performance features are also made available over the air 

Over the air updates are a smooth, convenient way to ensure your Polestar is performing at its best and constantly improving. As well as bug fixes and stability improvements, these updates optimise the car’s navigation and infotainment systems, as well as other comfort and convenience functionality such as climate control in the cabin and locking and unlocking the car. Updates for improved charging and driving performance features are also made available over the air 

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When an update is available, a notification is displayed in the car. It’s up to you to choose a time that’s convenient for download and installation. If your Polestar is booked into a service point for maintenance or other work, our technicians will ensure any available updates are made. If you’re experiencing a problem downloading or installing an update, please reach out to Polestar support. 

When an update is available, a notification is displayed in the car. It’s up to you to choose a time that’s convenient for download and installation. If your Polestar is booked into a service point for maintenance or other work, our technicians will ensure any available updates are made. If you’re experiencing a problem downloading or installing an update, please reach out to Polestar support. 

Contact Polestar support
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Polestar Automotive UK Ltd. is not a lender; we can introduce you to a limited number of carefully selected finance providers. Volvo Car Financial Services UK Limited, will fulfil your Polestar Choices (Personal Contract Purchase) or Polestar Purchase Plan (Loan product) as either a Conditional Sale or Fixed Sum Loan Agreement. Volvo Car Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority, FRN 933949. Contract Hire will be provided by ALD Automotive Ltd (ALD) trading as Polestar Leasing which is an Appointed Representative of Volvo Car Financial Services UK Limited, authorized and regulated by the Financial Conduct Authority, FRN 933949.