Emergency assistance with Polestar Connect
Press the SOS button to contact the emergency call centre in an emergency situation.
To call for help in case of illness, external threats to the car or passengers, the emergency call centre can be alerted manually by depressing the SOS button for at least 2 seconds. The emergency call centre is notified and told of the car's position and attempts to establish verbal contact with the driver in order to agree what assistance is needed (police, ambulance, recovery, etc.).
Note
If the SOS lamp flashes despite having pressed the button, this means that the car is trying to find and connect to a mobile network. The flashing continues until the car has made a connection.