To get ready for your handover, please make sure you do the following:
- 01.Bring your valid driving license
- 02.Bring the login credentials for your Google account
You’ll need a Google account to download apps to your Polestar from the Google Play Store. If you use Gmail or other Google services, you’re already good to go. If not, you can easily create one from any smartphone or computer. Just remember to bring your login email ID and password to your handover.
- 03.Bring the login credentials for your Polestar ID
You created a unique Polestar ID to complete your order and to book your car handover. You’ll now use the same ID to log in to your new car and the Polestar app if you haven’t done that already.
Log in with Polestar IDRead more about Polestar ID - 04.Polestar appsDownload the Polestar app
Download the Polestar app and Polestar Charge app onto your smartphone and bring this with you.
- 05.Activate your internet access
Activate your three years of free internet access and register an account with our internet provider. By doing this before the handover, we can spend the time on the more exciting parts. Follow these steps:
Start registrationRead the FAQ
1. Use your Polestar ID to sign in to Polestar.com
2. Click on "Orders" and select "Continue" on your order
3. Scroll down to the bottom of the page and click "Driver information"
4. Follow the link under "Connectivity" heading to complete the registration with our internet provider
Setting up a charging station at home is the most convenient and efficient way to top up your Polestar battery over time. With Polestar Energy and Zaptec, we integrate the most optimal home charging solution for Polestar drivers.
Learn more
Polestar offers a solid charging solution with thousands of available charging stops across Europe. The app is called Polestar Charge and provides Polestar drivers with one place for everything charging, including attractive offers. Download it at the Google Play Store or App Store.
Learn moreRegular software updates keep your Polestar 4 as cutting-edge as the day you receive it. When a new firmware update is available, you’ll receive a notification on your car’s centre display. You can then download the update via your car’s data connection before choosing a convenient moment to install it.
Regular software updates keep your Polestar 4 as cutting-edge as the day you receive it. When a new firmware update is available, you’ll receive a notification on your car’s centre display. You can then download the update via your car’s data connection before choosing a convenient moment to install it.
Frequently Asked Questions
Join the Polestar Community
Now that you’re one step closer to your Polestar, we’d like to invite you to the Polestar Community. This is a place for Polestar drivers, and those awaiting delivery to interact, discover and share. Start conversations with other drivers, talk directly with product experts, and receive community-exclusive updates on future events and products.
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