Home charging
FAQ
To simplify the purchase of electric cars and relieve range anxiety, Polestar has partnered with Zaptec to make the electric transition even smoother. Once you’ve placed an order for a Polestar car, you’ll be able to access a discounted offer on a Zaptec wallbox through the Polestar Extras shop. Zaptec handles the planning and installation of the wallbox.EV home charger for home charging with installation
No, the Zaptec offer is separate from the public charging offer (Polestar Charge), however, it is an additional example of Polestar's aim of offering convenient charging solutions.
Polestar cars are compatible with any EV home charger. Make sure you select a home charger that suits your needs.Charging at home
Polestar Energy is a service giving Polestar owners the possibility to optimise their battery charging with more sustainable and cheaper electricity.
Designed specifically for home charging, simply enter your departure time and preferred charging level, plug in the car, and then Polestar Energy creates a schedule to smart charge your car while energy prices are at their most favourable. While staying plugged in, you also contribute to reducing peaks in the energy grid. Polestar Energy is free to download and simple to use.Home charging the smart way
Smart charging refers to the intelligent management of when and how EVs are charged – which can be managed through the Polestar Energy app.
Using software and communication technology, smart charging systems can optimize the charging process based on factors like electricity prices, grid demand and renewable energy availability. This helps reduce costs, ease strain on the power grid, and minimise the EV’s climate impact in the use-phase.Home charging the smart wayGet started with Polestar Energy
Yes, Polestar Energy is available at no cost and without any binding period for all Polestar customers. It can be downloaded via the App Store and Google Play Store.
Polestar Energy is set up in the Polestar Energy app, where you are guided through onboarding and asked to create an account with your Polestar ID and accept Jedlix Terms of Service and Privacy Policy, our trusted partner providing smart charging services. After configuring the compatible home charger and details of your energy contract you are ready to go. Polestar recommends the Zaptec home charger. For more information, please contact Polestar Energy support, which can be done via the Polestar Energy app.Home charging the smart wayGet started with Polestar Energy
Charging timers allow you to leave your Polestar plugged in but control exactly when it will charge. This is particularly useful in environments where electricity may be cheaper late at night. It is possible to monitor and set charging timers in the Polestar app. Note: the charging timer is not location-based and will restrict AC charging according to the schedule at any location. You should keep this in mind if charging outside of regular routines where the schedule may prevent charging.