Finding the car with the Polestar 1 app
In the Polestar 1 app, you can see the position of your car on a map. The map also shows your own position, i.e. the position of your mobile device. You can use the app to give commands to the car to sound the horn and/or flash the lights so that it is easier to find.
Finding the car using the "Lights & Horn" function
Go to the Map tab.
Both your own position and that of your car are marked on the map.
If you need additional help to see where the car is located, e.g. in a large car park, you can get the car to sound its horn and/or flash its lights by selecting one of the following:
- Lamps to flash.
- Lamps and sounding the horn to both sound the horn and flash.
This activates the car’s horn and/or hazard warning lights for a couple of seconds. The function works within a radius of approximately 500 metres from the car1.
Limitations for finding the car with the Polestar 1 app
If the Polestar 1 app does not show a precise position for the car then this may be due to the following:
- The present position of the car has poor or no GPS visibility, e.g. in an inside car park. In such cases, the latest position received is used as the approximate position.
- The car was unable to transmit data to Polestar Connect servers when you last parked it. The position is sent to your Polestar every time you park your car. If the car has no mobile coverage then the latest position has not been registered - so it is not visible in the app either. This may happen if the car is parked in a garage with poor mobile coverage, for example.
- Polestar Connect uses GPS technology to locate the car. The GPS coordinates are translated into addresses which are easy to understand, e.g. street names, which is why it might look like your car is parked on a street in the local area if, for example, it is parked in a nearby parking garage without GPS coverage.
- The car's position is not shown when the car is not in use.