In their roles as global community managers, Sofia and Malin shape and develop the relationship between Polestar and the digital community.
Sofia: I’d say interacting with the fans and the community, making sure that they get the answers that they deserve. And being part of this journey, creating customer experiences.
Malin: The best thing is connecting with Polestar enthusiasts on social media. Also, seeing the engagement whenever we post something new.
Sofia: I’d have to say the launch day of the Polestar 2. That day was crazy, and intense, but it’s a day I’ll remember forever. That we handled all of the questions and comments as they came up was amazing. I love being in a live environment like that.
Malin: I’m proud to be part of a company that wants to change the industry. I’m also very proud of having a community that wants the same thing that we do.
Sofia: It would have to be for a company that matters (like Polestar), still working within communications. Rock star as a back-up plan.
Malin: If I didn’t work with social media, I’d like to work in TV production. Maybe casting.
Sofia: I’d really love to be able to heal people. You know, make sick children get well. That’d be a dream come true. Healing powers, that’d be mine.
Malin: My superpower would be the ability to control time. To travel back in time to relive some memories, and also pause time, if I want to do more in a shorter period.
Sofia: That’s easy. Never pay in a restaurant. Totally.
Malin: I would say the same, and only five-star restaurants.
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