Internet connection problems
If the vehicle loses its Internet connection, you can try the following.
Switching cellular data on and off
If the vehicle's Internet connection suddenly and inexplicably disappears, it may help to switch cellular data on and off.
Go to App view 
and then open settings 
.
and then open settings .Select Network and Internet.
Switch Wi-Fi and Vehicle SIM data off and then on again to restart the connection.
Restarting the system
Restart the system by holding down the home button for 20 seconds.
Problems connecting via a Bluetooth-connected phone
If you are having difficulty connecting a phone to the vehicle via Bluetooth
- Make sure the phone is switched on and that the battery has sufficient charge.
- Make sure Bluetooth is enabled in both the phone and in the vehicle.
- Make sure you have established a Bluetooth connection and connected the vehicle to the phone you want to use.
- If possible, try connecting another phone to the vehicle through Bluetooth to check if the problem is with the device or in the vehicle.
If the problem persists:
- Delete all previously added phones under the Bluetooth settings in the vehicle.
- Restart the phone you want to connect.
- Try connecting the phone again.
Problems connecting via the vehicle's integrated modem1
If connection via the vehicle's integrated modem is not working well, e.g. due to poor coverage, try connecting via a Wi-Fi network or Bluetooth-connected phone instead.
Note
If multiple Internet connection sources are used at the same time, for example, if the vehicle has Internet via integrated modem and simultaneously has Internet switched on via a Bluetooth-connected phone, these sources are used according to the following order of priority. First, connection will be attempted via the Wi-Fi network, second, via the Bluetooth-connected phone and third, via the vehicle's integrated modem.