The Polestar Promise

Your Polestar ownership experience remains our top priority. Explore our ongoing commitment to your journey with dedicated support, resources, and FAQs.

.css-1eytffr{position:initial;}.css-1kdtf29{position:relative;position:initial;}

As we transition our operations in the U.S., your dedicated customer support, certified service network, warranty, and ownership resources will remain in place.

U.S.-based customer support
We are here for you at every turn. Our U.S. customer support team remains fully available by phone or live chat to assist with any questions. You can also access our updated online resource library, including digital manuals and owner FAQs, at any time.
Get support

Dedicated service network
Our certified service network continues to support both current and new Polestar owners with premium vehicle care. From routine maintenance to repairs, you will receive the same dedicated care you expect.
Find your nearest service point
Genuine parts & certified technicians
To preserve your vehicle's performance, trained Polestar technicians will continue to use only genuine parts for all maintenance and repairs. Our technical teams remain fully equipped to support you and your vehicle for years to come.
Seamless software updates
As a global company, we will continue to provide over-the-air upgrades to deliver the latest features, integrations, and performance fixes directly to your vehicle. No service visit required.
Software updates
Active warranties & roadside assistance
Your vehicle’s warranty remains fully active and honored in accordance with its terms. You can review your specific coverage in your vehicle handbook or verify details with your local service point. Roadside assistance also remains available 24/7, accessible directly via your vehicle’s Connect button.
Explore warranty coverage
Learn about roadside assistance

Frequently asked questions

Nothing changes for you. Your vehicle warranty remains in place, you will continue to have access to service and maintenance through our network, and our customer support teams remain available to assist you.
Supporting our customers remains our highest priority. Existing Polestar owners and lease customers will continue to receive the same level of support and access to service as they do today.
All existing warranties remain in effect and will continue to be honored in accordance with their terms and conditions. Warranty repairs will continue to be handled through our service network in accordance with the terms of your warranty coverage.
You will continue to have access to service, maintenance, and repairs through our service network.
We remain committed to supporting our vehicles and customers. As with today, software updates, parts, and vehicle support will continue to be provided in accordance with our product and service plans.
Our customer support teams remain available through the same channels as today. Visit our Customer Support page for more information.
Existing lease agreements remain unchanged. Customers should continue making payments and managing their lease as normal.
We will continue to sell our existing inventory of vehicles in the United States while supplies last. Supporting our customers remains our highest priority. New and existing Polestar owners and lease customers will continue to receive the same level of support and access to service as they do today.
Polestar remains a global electric performance car company with operations across multiple international markets. We continue to invest in markets where we have strong brand recognition and opportunities for sustainable growth.
If you have questions about your vehicle, warranty, service, or ownership experience, please contact Polestar Customer Support or your local Polestar retailer.

Discover your Polestar

Current offers starting from $499/mo¹

Lease or purchase a new Polestar 3 or Polestar 4 with exceptional offers and limited-time incentives available until July 31st. Loyalty customers can enjoy additional savings.

Explore offers

Available cars

While stock lasts, choose from a selection of new Polestar 3 and Polestar 4 vehicles from a Polestar retail location

Shop new inventory

Find a retail location

Come visit your local Polestar locations to explore our line-up in person. Schedule a test drive and explore offers with expertise from a Polestar specialist.

Find a retail location

Monthly lease payment of $499 per month for 39 months is based on new 2026 Polestar 4 Long range Dual motor with an adjusted capitalized cost of $45,295 (MSRP of $64,300 including destination and delivery fee of $1,400, plus acquisition fee of $995, less $1,000 capitalized cost reduction, and $19,000 Polestar Clean Vehicle Non-cash Incentive). Actual MSRP may vary and could affect your monthly lease payment. Cash due at signing includes $1,000 down payment, $499 first month's payment and $0 security deposit. Tax, title, license, registration and dealer fees are additional fees due at signing. Lessee is responsible for excess wear and mileage over 7,500 miles/year at $0.25/mile. Incentive not valid on previous leases and has no cash value.

Offer available to qualified customers that meet Polestar Financial Services (PFS) credit standards at authorized Polestar Operators. Not everyone will qualify. May not be combined with any fleet leasing or fleet management company. Dealer-affiliated fleet companies are not eligible.

Offer valid from July 1, 2026 until July 31, 2026. Must take delivery by July 31, 2026. Advertised lease payment does not include taxes, title, registration, license, acquisition fee, insurance, maintenance, and other dealer fees. All offers are subject to vehicle availability. See your participating Polestar Space for details. Automobile financing and account servicing provided by Volvo Car Financial Services U.S., LLC, d/b/a Polestar Financial Services. Polestar Financial Services is a registered trademark of Polestar Holding AB.

Your Polestar ownership experience remains our top priority. Explore our ongoing commitment to your journey with dedicated support, resources, and FAQs.

Fully supported. For every mile ahead.

What you can continue to count on:

U.S.-based customer support

Dedicated service network

Genuine parts & certified technicians

Seamless software updates

Active warranties & roadside assistance

Frequently asked questions

Discover your Polestar

Current offers starting from $499/mo¹

Available cars

Find a retail location