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Return your Polestar vehicle

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Return your Polestar vehicle

We’re sorry to hear that you want to return your Polestar order. Please enter the following information to begin the return process.

Polestar will process your data according to the terms of our Privacy Notice at the end of this form.

Return your Polestar vehicle

We’re sorry to hear that you want to return your Polestar order. Please enter the following information to begin the return process.

Polestar will process your data according to the terms of our Privacy Notice at the end of this form.

Case ID *

e.g. 5001A000001aa1AAAA

Case number *

e.g. 00011111

Return reason *

Payment method used *

Credit card

Bank transaction

Other

Current odometer reading *

Return odometer reading *

Are you returning any extra's? *

Yes

Are there any damages to the car? *

Yes

Please fill in below 3 possible dates and times that you are available for us to collect the vehicle. A Polestar representative will then send you an email to confirm your collection slot.

Appointment date option 1 *

Choose a date

Appointment time preference

08:00 AM - 01:00 PM

01:00 PM - 18:00 PM

Appointment date option 2 *

Choose a date

Appointment time preference

08:00 AM - 01:00 PM

01:00 PM - 18:00 PM

Appointment date option 3 *

Choose a date

Appointment time preference

08:00 AM - 01:00 PM

01:00 PM - 18:00 PM

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Polestar Automotive UK Ltd. is not a lender; we can introduce you to a limited number of carefully selected finance providers. Volvo Car Financial Services UK Limited, will fulfil your Polestar Choices (Personal Contract Purchase) or Polestar Purchase Plan (Loan product) as either a Conditional Sale or Fixed Sum Loan Agreement. Volvo Car Financial Services UK Limited is authorised and regulated by the Financial Conduct Authority, FRN 933949. Contract Hire will be provided by ALD Automotive Ltd (ALD) trading as Polestar Leasing, authorised and regulated by the Financial Conduct Authority, FRN 308101.