Polestar support
The support site includes information on logging in to the Polestar website, contact details and map downloads, for example.
Downloadable information
Maps
On the support site, you have the option of downloading updates that you can install in your car using a USB memory stick. New maps and improvements to the voice control system are examples of updates.
Polestar Customer Support
The support site contains contact information for Polestar Customer Support.
Contact can be made via phone, web form or the chat function on the website.
All available telephone numbers for support can be found on the support site for each market at polestar.com.
Polestar Assistance
Polestar Assistance can offer assistance in the event of a breakdown, or when your car unexpectedly becomes immobilised. Polestar Assistance is available 24 hours a day, seven days a week throughout the year.
Press the ON CALL button in the car or use the Polestar 1 app to make contact with Polestar Assistance.
Website
Create a personal Polestar ID and go to polestar.com, where it is possible to get an overview of service, agreements and warranties, among other things.
Here there is also information about accessories and software adapted for your car model.