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Polestar Connect availability

To save the battery, the Polestar Connect system is programmed to shut down when the car is not used for long periods.

Polestar Connect is fully available for 5 days. Days 6-21 inclusive, services such as remote vehicle immobilisation and stolen vehicle tracking can be initiated via Polestar Assistance. After 22 full days, the system is disconnected to save the battery and is fully available again as soon as the car is started.

 Warning

The system's services only work in areas where Polestar Connect partners have mobile coverage and in the markets where Polestar Connect is available.

Just as with mobile phones, atmospheric disturbances or sparse transmitter coverage may lead to connection being impossible, e.g. in sparsely populated areas.