Polestar ID Login
Polestar ID is your personal ID. It gives you access to various Polestar services including the Polestar mobile app.
If you have forgotten your password you can use the ‘Forgot password function’ on the login page to restore your password.
If you don’t have access to your Polestar ID’s username account (email/mobile number), please contact support.
• Login to polestarid.eu.polestar.com/Account/landing-page
• Under Account, click ‘Change Polestar ID’ and choose a new username login (email/mobile number)
Two-factor authentication adds an extra layer of security to your account. In addition to your Polestar ID username and password, you’ll need to enter a code (sent to you via email or SMS) to log in.
Two-factor authentication will be launched in January 2024. To prepare, please go to polestarid.eu.polestar.com/Account/landing-page and make sure that you:
• can log in to your account.
• have a valid mobile number or email address linked to your account.
Note: Your Polestar ID username is the email address or mobile number that will receive the code when two-factor authentication launches.