Question 1

How does Polestar 3 redefine the SUV for the electric age?

Accepted Answer

Polestar 3 premieres a new aerodynamic profile where strong focus has been placed on retaining the hallmarks of an SUV, including a powerful and wide stance. This has been led by subtle yet effective aerodynamic optimisation, including a front aero wing integrated into the bonnet, an aero wing integrated into the rear spoiler, and rear aero blades.

Question 2

Where will it be manufactured?

Accepted Answer

Our new aerodynamic electric performance SUV, Polestar 3, will be manufactured in Ridgeville, South Carolina and in a production centre in China.  We will initially export from China for Europe.

Question 3

How much of this car is based on existing Volvo Cars technology/parts?

Accepted Answer

Polestar 3 is based on Volvo Cars’ new technology base that is shared with the upcoming Volvo EX90 and is the first car to be built on this platform. We are also working closely with Volvo Cars on the computing unit they are developing for the NVIDIA DRIVE system-on-chip. The technology enables integration with the ADAS software from Zenseact, which will be used in Polestar 3. Our collaboration with Volvo Cars remains strong, but with Polestar 3 we begin to diverge more strongly on the design, dynamics and performance of our cars.

Question 4

What’s the lifetime expectancy of the Polestar 3?

Accepted Answer

We design our cars to last a lifetime, in terms of their material quality and design. As with any consumer product, the longevity of a car depends on how it is maintained during ownership.

Question 5

Why is Polestar 3 not a 7-seat SUV, or at least available with 7 seats?

Accepted Answer

With Polestar 3 we present the first Polestar SUV. This is a performance-oriented SUV and has a sleek, wide body with a low roofline and aerodynamic profile. It is not suited to a 7-seat configuration.

Question 6

How do the various aero wings work?

Accepted Answer

The integrated front aero wing improves the laminar air flow over the front of the body. The rear wing maintains the laminar flow and reduces the turbulent wake behind the car and improves rear axle stability.

The aero blades improve air flow at the rear and behind the car - and are a design statement.

Question 7

Is the SmartZone patented?

Accepted Answer

No, but Polestar owns the trademark on “SmartZone”.

Question 8

What is “animal welfare leather”?

Accepted Answer

This refers to leather that we source from a supplier that complies with strict requirements on the welfare of the animals, both from industry bodies and ourselves. Our requirements are based on the so called Five Freedoms, for example freedom from hunger and thirst. The supplier is Bridge of Weir in Scotland. Bridge of Weir sources raw hides locally from responsible suppliers with 100% traceability, as certified by Leather Working Group. You can read more here: https://www.bridgeofweirleather.com/sustainable-sourcing.

When we source leather, we also include other strict sustainability requirements such as:

Traceability: first down to the slaughterhouse and then down to farm level
Origin: leather cannot come from areas with deforestation risk, for example the Amazon
Environmental practices: for example the tanning process must be chrome-free

Question 9

How does the Driver Monitoring System (eye tracking) work and what data is stored or shared? Does it work with glasses?

Accepted Answer

Two cameras, mounted in the dashboard, monitor the driver’s eyes. The driver's eye movements are tracked for signs of distraction, drowsiness/sleep or distress. Visual and audio warnings are triggered depending on what the system detects. If necessary, an emergency stop procedure can be initiated to safely stop the car. An emergency distress signal can also be issued to alert emergency services to a problem. This is a closed-loop system, and no data is stored or shared beyond the car and its safety systems.

Question 10

What is the Euro NCAP/other safety rating?

Accepted Answer

This will be determined when the car is independently tested which usually takes place with production cars – so is not likely before 2024. Polestar 3 features the latest safety technology from Volvo Cars and has been thoroughly tested in the Volvo Safety Centre in Sweden.

Question 11

How autonomous will Polestar 3 be?

Accepted Answer

When equipped with LiDAR, Polestar 3 will initially have enhanced driver assistance functionality, enabled by 3D laser scanning of surroundings, and additional radars and ultrasonic sensors. These features help enable autonomous driving in the future. This will gradually become possible according to legislation roll-out in various markets over time and is not expected before 2024.

Question 12

Is the TCAM the same in Polestar 3 as it is in Polestar 2?

Accepted Answer

No, there is a different TCAM in Polestar 3 and the car is 5G ready which Polestar 2 is not. The TCAM2 unit in Polestar 3 ensures the best possible connection to enjoy available connected services in the car.

Question 13

How does the ultra-wideband approach technology work when I'm approaching the car? Will the handles pop out automatically?

Accepted Answer

Yes, the handles will pop out automatically. See info below on how the approach Zones work.

Approach zones:

Polestar 3 can detect the car’s ultra-wideband key, even when it’s pocketed. The car wakes up in stages and prepares to be driven, the closer the keyholder gets.

• Zone 3: first connection to the car, the car becomes aware of your approach
  - Discreet welcome lights on rear lamp to confirm

• Zone 2: the car welcomes and guides you to access
  - Welcome light scenario by front- and rear lamps

• Zone 1: the car unlocks, makes itself accessible and ready to drive
  - Interior lights up, side mirrors unfold, door handles pop out and car unlocks
  - When getting seated, screens are already running.

The car locks automatically when walking away but can also be locked by a simple press on the door handle when exiting.

Question 14

How do the door handles behave in freezing conditions; can they freeze shut?

Accepted Answer

The door handles can be manually activated in case of electrical failure or freezing conditions that may cause them to get stuck. There is also a sensor to avoid water activity triggering them accidentally.

Question 15

Why does Polestar 3 have air suspension and active dampers, and why does it not continue the tradition of featuring Öhlins dampers?

Accepted Answer

The first benefit is aerodynamic. By being able to lower the car at higher speeds we can improve the aerodynamic performance and increase range. Secondly, as this is a large SUV we are able to significantly raise its ground clearance (up to 250 mm) for off-road use. Thirdly, to provide an SUV that answers to the needs of consumers but also provides the ‘Polestar feeling’, this setup was determined to be the best for our purpose.

Question 16

LiDAR was not supposed to become available until Q2 2023. What changed?

Accepted Answer

We saw a high demand for cars with the LiDAR and wanted to make sure customers can order cars with LiDAR earlier.

Question 17

When selecting LiDAR in the configurator, the estimated delivery time changes from end of 2023 to end of 2024. Why is that?

Accepted Answer

Production of cars with Pilot pack with LiDAR is planned to start in mid-2024.

Question 18

What do I miss if I do not take Pilot pack with LiDAR?

Accepted Answer

With the pack, Polestar 3 is equipped with the LiDAR, additional cameras, sensor cleaning and an added core computer. The added sensor-set will enhance assisted driving features in darkness and generally poor conditions. The sensors also provide increased precision for assisted driving in curves and lanes, and increased precision of object detection.

Question 19

I have already placed an order for a Polestar 3, am I able to add Pilot pack with LiDAR to my existing order?

Accepted Answer

This depends on when the order was placed in time. Please contact Polestar support for further assistance.

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