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The Polestar app

As a Polestar Connect user you have access to the Polestar app, which enables you to keep in contact with your vehicle via different app functions1.

Using the Polestar app2

Control your car

Use the app to control in-car climate, lock doors, locate your car, see battery and charging status, and keep track of software installations.

Manage your car

Get a detailed overview of your car. Read the owner's manual, connect to your car, manage users, and schedule service appointments.

Stay up to date

Get regular updates on your car and its software, or dive deeper into the world of Polestar through our news articles.

Always supported

Contact our support team, chat live with our experts, and find answers in our Frequently Asked Questions section.

Manage your experience

View and manage your orders and Polestar ID, visit the car configurator and extras shop, and adjust app settings.

Downloading the Polestar app

The Polestar app is available for iPhone and Android phones. Download it free of charge from the Apple App Store or Google Play. The app is continuously updated.

Internet connection required

When using the Polestar app, your mobile device will send and receive data via the internet. If you do not have a data plan, then your cell phone carrier may charge you for that data. If you use your app abroad you may incur data roaming charges. For further information, contact your cell phone operator.

  1. 1 Both the vehicle and the mobile device must have cellular coverage or another Internet connection.
  2. 2 The content and available functions of the Polestar app may vary depending on market. They can also vary over time.