Stopping DC charging
You can stop the charging process at any time by pressing the release button next to the charging port.
Important
Make sure to stop the charging process before attempting to unplug the cable from the car's charging port. If you do not, you may cause damage to the cable or to the system.
Stop charging by pressing the release button next to the charging port.
The charging is stopped and the charging cable's handle unlocks. This may take a couple of seconds.
Tip
You can also stop the charging process from the charging station or by pressing the Unlock cable button in the car's centre display.
Unplug the charging cable from the car.
If available, reattach the protective cover on the cable connector.
Reattach the charging port's protective cover and close the charging lid.
Recommended actions if charging cable does not release
If the charging cable doesn't automatically release after you have stopped the charging, there are some steps you can try.
Make sure that the key is within range and that the car is unlocked.
- Carefully wiggle the charging cable.
- Lock and unlock the car.
- Lock the car and wait until the charging port light turns off. This can take some time. After that, unlock the car and try to stop charging via the release button or via the centre display again.
- If you're charging at a public charging station, follow the instructions in the charging station’s interface to release the charging cable.
- If the charging cable still doesn't release from the car after you have stopped the charging, you can use the emergency release handle. Never use the emergency release handle when charging is in progress.