Service & Assistance

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Convenience when you need it most

Service & Assistance

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Convenience when you need it most

Get in touch for personal service

Getting your Polestar serviced or repaired is as hassle-free as driving one. Our service network ensures that personal assistance is always within reach. And if you need roadside assistance, you can use the dedicated button in the car to reach us, 24 hours a day, 365 days a year. We work hard to minimise your inconvenience.

Hassle-free service

When you book a service appointment, we’ll arrange Pick-up and delivery at a time and place of your choosing. And if you need Roadside assistance, you can use the dedicated button in your car to reach us, 24 hours a day, 365 days a year. We work hard to minimize your inconvenience.

Roadside assistance is just a button away

In the unfortunate event of a breakdown or accident, it’s easy to summon assistance. Just press the dedicated button in the roof of your Polestar car to get help at your exact location.

Maintenance without compromise

Polestar cars are built with great attention to detail. So it's only logical that we service and repair them with the same uncompromising attitude.

A warranty that reflects our approach

At Polestar, even the tiniest component gets our undivided attention. This obsession with quality translates into a comprehensive warranty that covers your car’s parts, battery and body.

Software updates on your schedule

Your car will notify you when it’s time to install an update. Just schedule a visit to a nearby service location to keep your car up to date and fully future-proof. Over-the-air updates are coming soon.

Car and driver, connected

Different mobile apps are available to provide seamless digital integration with your Polestar 1 or Polestar 2. Find out how you can use them to connect to your car, store your preferred driving settings, plus plenty of other functions.

Polestar Support

If you already own a Polestar and are looking for user manuals, downloads, software updates and apps, visit the Polestar support site.

Polestar Support

Convenience when you need it most

Hassle-free service

Discover the details

Learn about performance, sustainability, running costs, and charging

Electric driving