Service & Assistance
How does Polestar Digital Key work?
Can you equip Polestar 2 with a tow bar?
Can I take my car to a Polestar space for service?
Parking climate and max defroster turns off when I get up from the driver seat to remove ice and snow from the car. How do I turn them on again?
What is a Polestar ID?
Is my Polestar ID created automatically when I order my Polestar?
Where do I find the VIN-number?
Why does the car require all keys to be in the vehicle when pairing and what happens if I do not have all my keys?
How can I remotely start the heating in the car?
My car is charging to 100% even though I set the limit to 80% or another level. Why does that happen?
Is it possible to set a charging schedule for the car?
Is there a way to see how the performance software upgrade improves the acceleration time?
The majority of Polestar questions are answered here.
Performance software upgrade
Range and charging
Get to know the car
Other questions? Please contact us.
Belgique | Français
België | Nederlands
Schweiz | Deutsch
Suisse | Français
Svizzera | Italiano
Canada | English
Canada | Français
Hong Kong - China
United Arab Emirates