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General information on charging

The all-electric Polestar is equipped with a rechargeable high voltage battery of lithium-ion type. The battery can be charged in a number of ways depending on need and availability, e.g. at home or in public places.

Different types of charging

The time it takes for the car's high-voltage battery to charge depends on the power output used and the size of the battery. The 12 V battery is charged at the same time as the high-voltage battery.

AC charging via a wallbox (mode 2)

The car can be charged via a normal wall socket. Suitable as extra charging for electric cars but not recommended for regular charging.

AC charging via a charging station (mode 3)

The charging station can either be equipped with a permanent charging cable or with a socket where a Mode 3 charging cable can be connected. This type of charging is recommended for regular charging.

Fast charging via a charging station (DC charging)

The car supports fast charging with direct current via charging stations that support the CCS (Combined Charging System) standard. A higher charging power can normally be achieved by charging with direct current, and the charging time can therefore be reduced. Highest charging power is normally reached when the battery's state of charge is 0-30%, after that the charging power gradually decreases.

Effect of temperature

The high voltage battery with associated electrical drive systems will work better at the correct operating temperature.

High voltage battery performance may be reduced if the temperature in the battery is too low or too high.

 Important

The performance of the high voltage battery may be reduced if the car is left for any length of time in environments where the temperature is below –10 °C (14 °F) or above 40 °C (104 °F). Avoid the battery becoming too hot or too cold by connecting the car to a charger.

Important to know

 Note

The capacity of the high voltage battery is reduced slightly with age and use.

 Warning

Charging the car can affect the function of an implanted pacemaker or other medical equipment. People with an implanted pacemaker are recommended to consult a doctor before charging the first time.

 Warning

The high voltage battery must only be replaced by an authorised workshop – contact Polestar Customer Support for more information.

Exterior audio

When the car is powered by electricity there is an artificial exterior noise in the background. The purpose of this noise is so that road users outside the car, such as children, pedestrians, cyclists and animals, should more easily notice the car and avoid the risk of being run over.

High-voltage current

PS-1926-Symbol Elecric warning

 Warning

The electrical system in the car uses high voltage electric current. Any damage to this system or to the high voltage battery may result in a risk of overheating, fire or serious personal injuries. If the car is flooded, catches fire, is involved in a collision, etc., contact Polestar Customer Support. Prior to this inspection, the car should be parked outdoors at a safe distance away from buildings or readily flammable materials.

 Warning

Several components in the car work with high-voltage current that could be dangerous in the event of incorrect intervention. These components, and all orange-coloured cables, must only be handled by qualified personnel.

Do not touch anything that is not clearly described in the owner's manual.

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