Online support

Go to polestar.com and select Polestar support in order to visit the page.

This site provides support related to in-car apps , functions and connected services. Videos and step-by-step instructions explain various procedures, such as how to link the vehicle to a phone. You can also access information on model-specific extras and software for your vehicle.

Polestar Customer Support

Contact information for Polestar Customer Support is available on the support site.

They can be contacted by phone or via the online form or chat feature on the website.

You can find all available phone numbers for Support on the support pages for each market at polestar.com.

Polestar Assistance

Polestar Assistance can offer assistance in the event of a breakdown or if your vehicle unexpectedly becomes immobilized. Polestar Assistance is available 24 hours a day, 7 days a week.

Press the Connect button in the vehicle or use the Polestar app to contact Polestar Assistance.

Website

Create a personal Polestar ID and go to polestar.com, where it is possible to get an overview of service, agreements and warranties, among other things. You can also access information on model-specific extras and software for your vehicle.