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Your Polestar

Displays and controls on the driver's side in a left-hand drive vehicle

The overviews show the location of the vehicle's driver-side displays and controls.

Technician certification

In addition to Polestar factory training, Polestar supports certification by the National Institute for Automotive Service Excellence (A.S.E.).

Connecting equipment to the vehicle's data link connector

Incorrectly connected or installed software or diagnostic tools may have an adverse effect on the vehicle's electronics.

Driver distraction

A driver has a responsibility to do everything possible to ensure his or her own safety and the safety of passengers in the vehicle and others sharing the roadway. Part of this responsibility is avoiding distractions, including performing activities that are not directly related to controlling the vehicle in the driving environment.

Getting started with Google services

Connect your Google account to your user profile to get started with Google services.

Viewing the Vehicle Identification Number (VIN)

When contacting Polestar Customer Support about e.g. Polestar Connect, you will need your vehicle identification number (VIN).

Data recording

As part of Polestar's commitment to safety and quality, certain information is recorded regarding vehicle operation, functionality and incidents.

Installation of extras

Contact Polestar Customer Support for more information about installing extras.

Polestar Structural Parts Statement

Polestar engineers and manufactures vehicles designed to help protect vehicle occupants in the event of a collision.

Contact Polestar

Use the following contact information if you would like to get in touch with Polestar.

Sound from the vehicle

Even if your vehicle is very quiet, it is not completely silent and may emit different sounds during normal and daily operation. This is completely normal and these sounds are nothing to worry about. Below is a list of some of the sounds the vehicle might emit during operation.

Important information on extras and extra equipment

Incorrectly connected or installed extras or extra equipment may have an adverse effect on the vehicle's electronics.

Change of vehicle ownership

To access all available functions and services, the driver of the vehicle must be registered with Polestar. When the vehicle changes owners, there are several steps that need to be carried out to disconnect the previous owner and give the new owner access.

  • Polestar's innovation areas

  • Polestar ID

  • Type approval and licenses