Side view of grey Polestar 2 parked in an industrial environment

Service & Assistance—Convenience when you need it most

Get in touch for personal service

Getting your Polestar serviced or repaired is as hassle-free as driving one. Our service network ensures that personal assistance is always within reach. And if you need roadside assistance, you can use the dedicated button in the car to reach us, 24 hours a day, 365 days a year. We work hard to minimise your inconvenience.

National service locations

We are planning a network of service locations all over Australia to be at your disposal.

Roadside assistance is just a button away

In the unfortunate event of a breakdown press the dedicated “CONNECT” button in the ceiling of your Polestar car to get help at your exact location. Alternatively, call 1300 836 403 and select the appropriate option. In emergency situations or in the event of an accident press the “SOS”-button in the ceiling alternatively call 112.

Roadside Assistance

Maintenance without compromise

Polestar cars are built with great attention to detail. So it’s only logical that we service and repair them with the same uncompromising attitude.

A warranty that reflects our approach

At Polestar, even the tiniest component gets our undivided attention. This obsession with quality translates into a comprehensive warranty that covers your car’s parts, battery and body.

Polestar warranty

Dashboard behind stearing wheel showing current gps

Software updates on your schedule

Your car will notify you when it’s time to install an update. Just schedule a visit to a nearby service location to keep your car up to date and fully future-proof. Over-the-air updates are coming soon.

Software updates

Convenience when you need it most

Learn about performance, sustainability, running costs, and charging

Electric driving