Polestar Connect
The functions are available via the Polestar app and the CONNECT and SOS buttons in the vehicle's ceiling console:
In the event of an accident, emergency assistance (ambulance, police, etc.) can be summoned to the vehicle. In less critical situations, e.g. a flat tire, roadside assistance can be called out.
You can use the Polestar app to, for example, lock or unlock the vehicle and check the battery level.
Note
The SOS button must only be used in the event of accident, illness or an external threat against the vehicle and its passengers. The SOS function is only intended for emergency situations. Misuse could incur extra charges.
The CONNECT button is used to summon roadside assistance.
The Polestar app can be used to find other services.
The Polestar Connect system
Polestar Connect is connected to the vehicle's safety and alarm systems and to other systems in the vehicle, such as lock and climate systems. The vehicle has an integrated modem for communication with Polestar assistance and the Polestar app. GNSS (Global Navigation Satellite System) is used to locate the vehicle.
Note
Personal data processing
In order to provide you with all the functions of the Polestar Connect service, certain information, including personal data, must be processed. Read more about privacy at polestar.com/privacy.
Contacting Polestar assistance
To contact Polestar assistance, use the vehicle's CONNECT button or the Polestar app.