Polestar 2 support
General questions about Polestar 2
Federal and state electric vehicle tax credits may be available to you. Visit https://www.fueleconomy.gov/feg/taxcenter.shtml or your state’s website for further information.
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- **Setting up Google Assistant remote actions for your Polestar 2 on iPhone** Step 1: Download and install the Google Assistant app on your iPhone Step 2: Link Your Accounts 1.Open the Google Assistant app. 2.Open SETTINGS and Select "Devices": 3.Select "Add devices" 4.Select "Link a car" and then choose "Polestar”. 5.Login with your Polestar account. If prompted, Allow Access to Vehicle permissions. Congratulations, now you should be able to control your car from your Google Assistant enabled device. **Setting up Google Assistant remote actions for your Polestar 2 on your Android phone** Step 1: Open the Google Home app. If you can’t find the app on your device, you can find it in the Google Play Store. Step 2: Link Your Accounts 1.In the Google Home app, open SETTINGS and select GOOGLE ASSISTANT. 2.Select “Manage all Assistant settings” 3.Next, Select "Devices": 4.Then, select "Add a device": 5.Choose "Link a car" and then choose "Polestar”. Login with your Polestar ID. If prompted, Allow Access to Vehicle permissions. Congratulations, now you should be able to control your car from your Google Assistant enabled device. **Example queries** Start by saying “Hey Google” and use one of the following commands: ● Lock my car ● Unlock my car (Triggers security challenge on a phone) ● Warm up my car ● Heat up my car ● Cool down my car ● Start / Stop the climate control in my car ● Is my car locked? ● Is my car unlocked? ● Are the windows open / closed in my car? ● Is my car plugged in? ● Is my car charging? ● When will my car be done charging? ● What is the charge level in my car? ● How far can I drive in my car?
Yes, the tow hitch can be selected for purchase during the final stages of placing your order. It is also possible to retrofit the tow hitch after delivery.
- Polestar ID is your personal ID. It gives you access to various Polestar services including login to Polestar.com and the Polestar mobile app.
Use the climate menu in your Polestar 2 to turn on parking climate and keep it running while you are away from the driver seat. A simple press of the pause/play button also keeps the car active when stepping out of the car. This cannot be activated if the car is in active mode. Parking climate can be turned on for 30 minutes at a time. Please note that the max defroster cannot run at the same time as parking climate. You can also set climate timers or activate the climate settings from the Polestar app before arriving to the car. This allows the car to do a majority of the defrosting remotely with less physical preparation work.
No, Polestar 2 does not have a keep climate/camp mode. However, parking climate can be set for 30 minutes at a time. Climate schedules can also be set to run throughout the night in intervals while camping inside the car.
If you order a Polestar 2 Long range Dual motor and opt for the Performance pack, the Performance app does not come pre-installed. However, it can be downloaded for free via the Google Play store, and it takes only minutes to set up. You can also utilize the Performance app if you purchase the Performance software upgrade on a Long range Dual motor without the Performance pack.
Yes, the Polestar app is standard on all Polestar 2 cars. Only the Digital Key functionality is moved from being a standard function to being included in the Plus pack. The Polestar App and Digital key are two different functions and should be seen as separate features.
This is part of the door and seatbelt reminder.
To locate the Journey log application, please access the Google Play Store in your car, enter "Journey log" in the search field, and download the app. To find the Journey log app in the Google Play Store, please ensure that your Google account is registered in the correct country.
Connected Safety communicates information between your vehicle and other vehicles via a cloud service. The function is intended to make a driver aware that there may be a potentially dangerous traffic situation further ahead on the same road. Other cars within the family share information between each other. Learn more about Connected Safety.
Polestar cars run Google built-in with apps that are available to download via the Google Play Store. Just like any other device that operates with its own an app store, it is down to each supplier to create an app for the system. Please also keep in mind that apps developed for in-car use function very differently compared to apps developed for mobile devices.
Take control of your Polestar 2 in the app
Download the Polestar app to control your car remotely and get smart notifications or software updates.
Download the app