Creating a digital key
The vehicle owner can create a new digital key at any time in settings.
Note
Digital key availability
Some devices might not be compatible with the digital key. If you're not sure if your device supports digital keys, check with your phone's manufacturer.
Before starting to set up a digital key in your vehicle, make sure that:
- the vehicle is stationary
- all the doors are closed
- both your vehicle and your phone are connected to the internet
- both your vehicle and your phone are updated to the latest software version
- Bluetooth is enabled on your phone
- you have a valid key with you, such as a key fob or key card
- you have access to the Polestar ID registered to the vehicle owner's account.1
Tip
Activation link
If you have received an activation link via email, you can also use this link to start the setup process.
Press the vehicle symbol
on the bottom bar and go to Settings.

Go to Profiles and select the owner profile.
Go to .
Follow the guide.
You should have received a pairing code via email. When prompted, enter the pairing code into your phone's wallet app.
If pairing is successful, your digital key appears in your phone's wallet app.
Tip
If your vehicle doesn't seem to recognize your digital key at a distance, try turning your phone's Bluetooth setting off and then on again.
Sharing a key
You, as the vehicle owner, can share a digital key to another phone number. That phone number receives an SMS to log into their wallet app, and the key then appears in their wallet app as a card.
Note
To share your digital key, the person you share it with needs to have the same brand of phone.