Certified technicians
Ensure that the technicians handling your vehicle have the qualifications required to do so safely.
In addition to the training at Polestar's factories, Polestar encourages certification by the National Institute for Automotive Service Excellence.1
Certified technicians have met high competence requirements within specific areas. In addition to having passed the exam, every technician must also have worked in the field for at least two years before a certificate is issued. These professional technicians are best equipped to analyze vehicle problems and do the maintenance that is needed to keep your Polestar in the best possible condition.
Electric vehicles
Technicians who do work on vehicles with electric drive should also have the necessary training and special certification required to do repairs or maintenance on electric vehicles.
Warning
A number of electrical components in electric vehicles use high voltage current and can be extremely dangerous if they are handled incorrectly. Contact Polestar Customer Support for more information on how these components and all orange cables in the vehicle are to be handled.