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Creating a digital key

The vehicle owner can create a new digital key at any time in settings. They can also share their digital key with family and friends.

 Note

Digital key activation link

Once your vehicle is connected to your Polestar ID, you will receive an activation link via text message or email. Following this link opens the digital key pairing guide. However, if you skip this step during setup, you can still create a digital key at any time.

Creating a digital key via the center display

You need to be inside the vehicle while setting up your digital key. You also need to make sure that:
  • the vehicle is stationary
  • you are logged into the vehicle owner's account in the center display
  • both your vehicle and your phone are connected to the internet
  • both your vehicle and your phone are updated to the latest software version
  • Bluetooth is enabled on your phone
  • you have access to the Polestar ID registered to the vehicle owner's account.1
Press the vehicle symbol in the bottom bar and then the profile symbol .

 Tip

You can also press the profile symbol in the status bar for quicker access to profile settings.
Select the owner profile and go to Car keysSet up digital key.
Scan the QR code in the center display using your phone and follow the link that appears.
Authenticate yourself using your Polestar ID.
The pairing guide appears on your phone.
Follow the guide.
If pairing is successful, your digital key appears in your phone's wallet app.

Once you've set up your digital key, you can share it with family and friends. Open the digital key in your phone's wallet app to find the sharing option. This lets you send an invitation link to the person you want to share the key with. Opening this link on the device that they want to store their key on opens the setup guide in their wallet app.

 Tip

Assigning the digital key to a profile

After setting up your digital key, make sure you assign it to one of the user profiles. This way, all of the preferred settings associated with that profile will be applied when you unlock the vehicle.

Moving a key to another device

When you have finished setting up a digital key, you will receive an activation link. This link can be used to move the digital key to another device, such as a new phone. This can also be done via the center display by accessing the owner's profile settings, selecting your primary digital key and pressing Change device.

 Note

If you're experiencing issues with creating a digital key, check the access settings of your wallet app. You may need to enable mobile data for the app to access the internet.
  1. 1 If you aren't the vehicle owner, you can't create your own digital key. You need to ask the owner to share their digital key with you instead.