Service & Assistance
How does Polestar Digital Key work?
Where can I get my Polestar serviced?
Can I take my car to a Polestar space for service?
Parking climate and max defroster turns off when I get up from the driver seat to remove ice and snow from the car. How do I turn them on again?
What is a Polestar ID?
Is my Polestar ID created automatically when I order my Polestar?
Why does the car require all keys to be in the vehicle when pairing and what happens if I do not have all my keys?
My iPhone 12 does not charge in my Polestar 2. Why is that?
How can I remotely start the heating in the car?
My car is charging to 100% even though I set the limit to 80% or another level. Why does that happen?
Is it possible to set a charging schedule for the car?
The majority of Polestar questions are answered here.
Range and charging
Belgique | Français
België | Nederlands
Schweiz | Deutsch
Suisse | Français
Svizzera | Italiano
Canada | English
Canada | Français
Hong Kong - China