Question 1

How will I know if my car is compatible with the new Polestar Digital Key (beta) and app?

Accepted Answer

The updated Polestar app automatically verifies the car’s software status via the cloud. If the car has yet to be updated, an error message will explain that the latest car software needs to be installed first. If there has been an error in downloading or installing the vehicle software, the car can be manually updated at a Service Centre. Please contact Polestar Support for assistance in making a workshop booking.

Question 2

What improvements have been made to Google Maps? Is this also updated with OTA?

Accepted Answer

Google Maps in Polestar 2 is optimised for electric vehicles. The app is updated separately to the vehicle software and is not part of OTA updates, and the latest version will always be installed – provided you have enabled automatic updates in the Google Play Store. The latest version of Google Maps includes enhanced information regarding the available payment methods at public charging points, improving your ability to select the most suitable charging point.

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