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Reporting safety defects

If you think there is a safety defect with your vehicle, you need to report it to the correct authorities. The following information is phrased according to external legal requirements.

If you think your vehicle has a defect that may cause an accident, or that may cause injuries or death, you must immediately notify both Transport Canada and Polestar Automotive Canada Inc.

You can contact Transport Canada via:
Telephone:1-866-995-9737
Teletypewriter (TTY):1-888-675-6863
Fax:613-954-4731
Mailing address:Transport Canada - 330 Sparks St., Ottawa, (Ontario) K1A 0N5
Website:www.tc.gc.ca

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