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Manual
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    Customer support and contact informationDriver responsibilityModifications, repairs and accessory installationsCertified techniciansInformation about recallsReporting safety defectsFinding the vehicle identification numberApproval of terms and conditions and data collectionHandling of recorded and collected dataAbout connected services and the fair use policyRoad toll transpondersChanging ownership of the vehicleResetting user dataRecommendations when changing regions

Customer support and contact information

If you have any questions regarding your vehicle, you can find answers or solutions in a number of places. In addition to searching the manual you are reading now, you can also visit the support site, turn to Polestar Customer Support or contact Polestar assistance.

Website

Polestar's website polestar.com has several customer support resources.

The support section polestar.com/polestar-support provides contact information and answers to frequently asked questions.

You can find a web version of this manual at polestar.com/manual, which also includes a video gallery and software updates.

Polestar Customer Support

If you can't find what you need in this manual or on Polestar's website, Polestar Customer Support is available via phone, website or chat at polestar.com/polestar-support.

Polestar assistance

Polestar assistance can help you in the event of a breakdown or if your vehicle unexpectedly becomes immobilized. This includes roadside assistance. Polestar assistance is available 24 hours a day, 7 days a week.

Press the CONNECT button in the vehicle's overhead console to contact Polestar assistance.

Contact information

For questions that can't be solved by Polestar's other support services, contact Polestar using the following information:

Polestar Automotive Canada Inc.

5200, Boulevard des Laurentides

Laval, QC

H7K 2J8

1-800-806-2507

polestar.com/en-ca

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