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Theft Notification (TN) with Polestar Connect

When the vehicle's alarm is armed, the vehicle owner will receive a message to the phone number registered with the delivery center and then a notification in the Polestar 1 app.

If the alarm is not switched off within a short period of time, a Polestar Assistance operator will be automatically alerted. The operator will attempt to contact the vehicle owner by phone. If it turns out that the vehicle is being used by an unauthorized person, tracking can be started. The police will then be notified.

If the alarm is turned off using the key, the service will be interrupted.