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Changing the emergency call recipient

When you press the SOS button, your vehicle will make a call to a Polestar emergency service by default. If you want your vehicle to call an emergency center instead, you need to change it in settings.

 Note

Default settings

In some regions, the vehicle calls an emergency center by default instead of Polestar's emergency service.

Unable to change recipient?

The ability to change emergency call recipient depends on your region and may vary over time.

Press the vehicle symbol in the bottom bar and go to Settings.
Go to ControlsMoreSOS button calls Polestar emergency service.
Select one of the options.

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