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Servicing and repairs

Properly performed maintenance servicing and repairs are essential for keeping your vehicle in good working condition.

Your vehicle keeps track of when it was last serviced and tells you when it's time to make a new appointment. It can self-diagnose many types of faults and notify you if you need to take action.

If you notice any service or repair needs that the vehicle has not detected, contact Polestar Customer Support.

Polestar recommends a Polestar authorized Service Point for all service and repair needs.

 Important

Faults and notifications

If a notification in the vehicle calls for a service, make a service appointment as soon as you can. The vehicle status view in the center display also contains information about detected issues.

 Warning

  • Do not handle or modify the vehicle's electrical components. Only perform actions that are clearly described in the manual.
  • High-voltage components can produce or conduct lethal currents and must only be handled by authorized technicians.
  • Do not make repairs to the vehicle's electrical system or components. Contact a Polestar Authorized Service Point for any required repairs or servicing.

Polestar's recommended service program

Polestar's recommended service program has been developed to give your vehicle a long service life. Servicing your vehicle according to its customized service program may be a prerequisite for coverage under Polestar's warranties. Your vehicle's service and warranty information1 contains more details about maintenance service and warranty terms and conditions.

  1. 1 This is a separate publication included with your vehicle.

Articles in this category

Booking servicing or repairs

Polestar Customer Support handles booking when you need a service or repair appointment. Polestar Authorized Service Points have specialized training and equipment to take care of your vehicle.

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On-board diagnostic port

Your vehicle has a diagnostic port that allows a qualified technician to connect to the vehicle and communicate with its systems. Do not connect equipment that has not been authorized by Polestar.

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