You can raise one wheel off the ground at a time using a jack. Be sure to read all instructions before raising the vehicle.
Important
It is very important to place the jack on the jacking points, or the battery may get damaged.
Recommended or supplied equipment
- The instructions for raising the vehicle assume use of a jack recommended or supplied1 by Polestar.
- Only use tools and equipment designed for your vehicle model. Contact a service point for tool recommendations.
- Polestar recommends a service point for tasks not described in this manual.
- A portable jack designed for occasional and limited use is only suitable for short and urgent tasks, such as handling a flat tire. A shop jack is recommended for frequent or extended use.
- Only raise the vehicle using its jacking points.
Other lifting equipment
- If using lifting equipment not supplied by Polestar2, carefully read the instructions before raising the vehicle. Ensure that the equipment is compatible with the vehicle.
- Use additional safety equipment such as axle stands and wheel blocks when applicable.
- When using workshop jacks or other lifting equipment designed for frequent and extended use, you should use separate lifting areas instead of the ones described in this instruction.
Warning
Safety around the vehicle
- If you are changing a tire in or close to traffic, make sure you and the vehicle are clearly visible to others. Activate the hazard warning flashers, put out a warning triangle in a visible but safe place and wear a reflective vest.
- Designate a safe area for passengers to wait, away from both the vehicle and traffic.
- You are responsible for safety around the vehicle while it is raised. Do not allow people to stay inside of or close to the vehicle.
Raising the vehicle
- Never get under the vehicle or let anyone reach under it with any part of their body while it is raised.
- Do not place any object between the ground and the jack or between the jack and the vehicle's jacking point.
- Do not use lifting equipment that shows any sign of damage.
Before raising the vehicle:
- Gather the tools and parts needed for your planned work.
- Make sure that the jack is in good condition and that its threads are properly lubricated and free from dirt.
- To avoid accidentally triggering the alarm, reduce your vehicle's alarm sensitivity.
Activate the parking brake.
Activate jack mode in settings.
Place wheel blocks to reduce the risk of vehicle movement while raised. Large stones or wooden blocks work well. Place them both in front of and behind each wheel that will remain on the ground.
Locate the intended jacking point on the vehicle's undercarriage.
There are two jacking points on each side of the vehicle.
Place the jack under the vehicle's jacking point. The jack must be on a firm, non-slippery, level surface. Position the jack with the crank handle pointing away from the vehicle.
Crank the jack up until its head slots into the vehicle's jacking point. Ensure that the protruding piece on the jack head fits into the jacking point slot.
Make a final alignment. Make sure that:
- the jack is not leaning in any direction
- the base of the jack is centered under the jacking point
- the jack head meets the jacking point correctly.
Raise the vehicle to an appropriate height. Don't raise it higher than what's necessary for the work you're doing.
Warning
Do not leave the vehicle unsupervised when raised.
Carefully lower the vehicle when you have finished your work. Remember to test important vehicle functions that may have been affected by the work you did.
Put the jack back into its storage place.
Jack mode will deactivate as soon as you start to drive.