To get ready for your handover, please make sure you do the following:
- 01.Bring your valid driver's license
Bring your valid driver's license, insurance card, final payment, and any other required documents from your retailer.
- 02.Bring the login credentials for your Google account
You'll need a Google account to download apps to your Polestar from the Google Play Store. If you use Gmail or other Google services, you're already good to go. If not, you can easily create one from any smartphone or computer. Just remember to bring your login email ID and password to your handover.
- 03.Bring the login credentials for your Polestar ID
You created a unique Polestar ID to complete your order and book your car handover. You'll now use the same ID to log in to your new car and the Polestar app if you haven't done so already.
Log in with Polestar IDRead more about Polestar ID - 04.Polestar appsDownload the Polestar app
Download the Polestar app onto your smartphone and bring this with you.
Your Polestar is all-electric, and you can charge the battery using a wallbox at home or a public charging station while on the road. Learn everything there is to know about charging your Polestar by clicking link below.
Explore electric driving
Polestar drivers now have access to the Tesla Supercharger Network adding 17,800 more public fast-charging options while on the road. With the Google built-in¹ feature, your Polestar can add convenient charging stops along your route if needed, now including Level 3 DC Tesla Superchargers. Call your local Polestar Service Point to purchase a North American Charging Standard (NACS) adapter and unlock access to the network.
Continue readingRegular software updates keep your Polestar 4 as cutting-edge as the day you receive it. When a new firmware update is available, you'll receive a notification on your car's center display. You can then download the update via your car's data connection before choosing a convenient moment to install it.
Regular software updates keep your Polestar 4 as cutting-edge as the day you receive it. When a new firmware update is available, you'll receive a notification on your car's center display. You can then download the update via your car's data connection before choosing a convenient moment to install it.
Frequently Asked Questions
Polestar Support
Join the Polestar Community
Now that you're one step closer to your Polestar, we invite you to join the Polestar Community. This is a place for Polestar drivers, and those awaiting delivery, to interact, discover and share. Start conversations with other drivers, talk directly with product experts, and receive community-exclusive updates on future events and products.
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