You can’t always avoid accidents and breakdowns, but you can prepare for them. If the unexpected does occur, getting help is a simple process. Polestar’s roadside assistance offers you the convenience and the care you need in 45 European countries. Wherever you are, no matter what time of day it is, our mechanics are always ready to help get you back on the road.

Every new car comes with 4 years of free roadside assistance. We also cover a 4-year subscription to Polestar connect service. This guarantees support when you need it, no matter the technical issue at hand. Roadside assistance is automatically extended for 2 years upon completion of your first scheduled service at 2 years / 20,000 miles.

Our mechanics will make every effort to repair your Polestar at the breakdown location. If they can’t help you out on the spot, the car will be towed to the nearest Polestar Authorized Service Point, free of charge. If the repair takes longer than expected, we’ll offer you an overnight stay in a hotel, or alternative transport so you can continue your journey.

Our roadside assistance and service mechanics are trained and equipped to repair your Polestar to factory standards. Their obsession with quality rivals that of our designers and engineers, ensuring that your car will leave the workshop as safe as it left the factory.