Nowadays, almost everything is available online apart from a new car. To change this, we developed a hassle-free online process to order a Polestar. It covers everything, from the moment you configure your car to the moment you drive away in it.
In design, less is more. When buying a car, more is less. The more options come as standard, the less hassle it is to configure a model to your liking. That's why every new Polestar is already fully specced and offers you a manageable number of custom choices. The only other thing you have to decide on is financing and buying the car privately or through your business.
Forget the pressure, Polestar offers the convenience of ordering a car online, including a two-week consideration period to change specifications. Depending on the payment option you choose, you will either be asked to fill in an application for a lease or make a refundable deposit to confirm your order.
After the two-week consideration period, you get access to a personal order page. It shows all the important order details and allows you to add or remove extras, select a different financing option, switch from private to business customer, and provide information for registration and delivery. Changes can be made until four weeks before the expected handover date. Once this period is over, all the details are locked, and you will be asked to sign the final sales contract digitally. When relevant, you will also need to arrange for payment.
The final step in the ordering process and arguably the most exciting one. That moment, where you come face-to-face with your new Polestar and get behind the wheel. On the agreed date, one of our Handover Specialists will deliver the car to your doorstep, give you a walkthrough and demonstrate the key features. Once you know the ropes, all that's left is to move the gearshift and enjoy the Polestar driving experience.