Service & Assistance

Software updates on your schedule

To keep your car as cutting edge in the future as it is today, its software will be updated regularly. These updates will make life in your car easier, safer and more fun, with a truly personalised and contextualised experience that integrates seamlessly with your digital life.

To keep your car as cutting edge in the future as it is today, its software will be updated regularly. These updates will make life in your car easier, safer and more fun, with a truly personalised and contextualised experience that integrates seamlessly with your digital life.

Over-The-Air updates

There’s no need to drive to a service point for software updates. A Polestar will automatically display a notification when the latest Over-The-Air update is available, leaving the driver to choose a convenient time for downloading and installing. We recommend updating the software when the car is plugged in and charging overnight. If there’s a problem, please get in touch with Polestar support. Over-The-Air updates are not available for Polestar 1. 

Manual

Updates at a Polestar service

Bring your car to an authorised service location and we’ll take care of the whole update process or you. It should take about the same time as upgrading the operating system on your laptop, including backups, installation and testing. 

Find a nearby service point

Convenience when you need it most

Car and driver, connected

Polestar Apps

Learn about performance, sustainability, running costs, and charging

Electric driving
Polestar © 2022 All rights reserved
Change location: