Scheduling service for your Polestar is easy, and available 24/7 through the Polestar app or by contacting Polestar support. You can also call your Polestar Authorized Service Point during normal business hours. We currently have Polestar Authorized Service Points in Toronto, Vancouver, Montreal, Waterloo, and Victoria, with further locations coming soon.
If you have any other service or support questions, please call 1-800-806-2507. If you call outside opening hours your call will be answered by the Polestar roadside assistance service.
If you live within 240 km of an authorized Polestar service location, we offer a Pick-up and delivery service at no extra charge. Polestar owners who live further away than this may be required to contribute to the additional costs. We will provide you with complimentary alternative transport while your car is being serviced. Please contact Polestar at 1-800-806-2507.
Every new Polestar 1 comes with 1 year / 16,000 km of certified maintenance, and every new Polestar 2 comes with 3 years / 48,000 km of certified maintenance, both at no extra charge. Taking your car to a Polestar Authorized Service Point ensures that you don’t compromise on quality, safety or peace of mind. There’s no reason not to.